Our Privacy Policy

Introduction

Welcome to Centred Life Psychology. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the website, book an appointment, subscribe to a newsletter, or otherwise interact with our services. This information may include:

  • Name

  • Contact information (email address, phone number)

  • Demographic information (age, gender, etc.)

  • Health and psychological information relevant to your treatment

Use of Your Information

We use the information we collect in the following ways:

  • To provide and manage your treatment

  • To communicate with you about your appointments and our services

  • To improve our website and services

  • To comply with legal obligations

Data Retention

We will retain your personal information for up to 7 years after the cessation of your treatment. This retention period is in compliance with regulatory requirements and to ensure we can respond to any queries or issues related to your treatment.

Confidentiality and Limitations

We are committed to maintaining the confidentiality of your personal information. However, there are certain circumstances where confidentiality may be limited:

  • If there is a risk of harm to yourself or others, we may need to disclose information to appropriate authorities to ensure safety.

  • If we are legally required to disclose information, such as in response to a court order or subpoena.

  • If you provide written consent for us to share your information with a third party.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to secure your information, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of any inaccurate information

  • Request deletion of your personal information, subject to our retention policy

  • Withdraw your consent to our processing of your personal information, where applicable

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

admin@centredlifepsychology.com.au

By using our website and services, you consent to this Privacy Policy.